MovieTickets Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Return Policy4.3
- Price & Quality4.8
- Shipping & Delivery4.5
- Customer Service4.5
Recent Customer Reviews (14)
Stefan Schweitzer
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Calliope Pagnotto
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Timothy Foster
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Cody Gosling
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Mary Odell
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Grand Rapids Mahmood
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Sarah Bosch
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Paul de Launay
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Ute Maier
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Lorraine Voight
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MovieTickets Pricing
U.S. movie ticket prices
$9.28 - $23.10
Regal and AMC theaters (two tickets plus popcorn)
$45 - $46
MovieTickets Pros & Cons
Pros
1
Mid-range performance: MovieTickets.com is a recognized movie ticket platform competing with others like Fandango and Atom Tickets, offering a reasonable range of features and services in the online movie ticket market.
2
Feature offerings: It provides about 4 key features and scores moderately well (3.9 out of 5) on some review aggregators, indicating some level of customer satisfaction and usability.
3
Convenience: Allows users to select theaters, choose tickets, and print confirmation numbers online, which can be more convenient than purchasing at the theater.
4
Time-saving and convenience by avoiding manual ticket purchase lines.
5
Guaranteed seat availability with reserved seating.
6
Access to special promotions and membership perks (e.g., fee-free tickets, concession discounts).
7
Seamless experience combining ticket and snack ordering.
8
Flexibility to book anytime, anywhere via app or website.
9
Enhanced movie discovery through filtering by genre, language, ratings, and showtime.
10
Ability to share or gift tickets to friends and companions.
CONS
1
Poor customer satisfaction: The platform has a low average rating (around 1.6 stars from 164 reviews on some sites), with many customers expressing dissatisfaction.
2
Customer service issues: Frequent complaints about poor customer service, including difficulties with refunds and support.
3
Gift card problems: Numerous reports of gift cards being invalid or unusable, with customers unable to redeem purchased cards and facing issues with refunds.
4
Refund complications: Some users report refunds being sent to incorrect cards and receiving little help resolving these issues.
5
Additional fees: Users often mention added convenience fees, which can make ticket prices higher than purchasing directly at theaters.
6
Website issues: Some users report website errors, such as invalid card numbers and broken links on gift card materials.
MovieTickets Features and Benefits
Features
Mid-range performance
MovieTickets.com is a recognized movie ticket platform competing with others like Fandango and Atom Tickets, offering a reasonable range of features and services in the online movie ticket market.
Feature offerings
It provides about 4 key features and scores moderately well (3.9 out of 5) on some review aggregators, indicating some level of customer satisfaction and usability.
Convenience
Allows users to select theaters, choose tickets, and print confirmation numbers online, which can be more convenient than purchasing at the theater.
Mobile-friendly interface
for convenient booking on-the-go.
Wide availability
of tickets across multiple movies, theaters, showtimes, and locations.
Payment integration
enabling quick and secure checkout.
Offers, deals, and cashback options
to provide savings.
User ratings and reviews
to help choose movies.
Easy ticket cancellation and refund policies
for flexibility.
Interactive seating charts
to select preferred seats.
Customizable showtimes and ticket types
including group bookings and discounts.
Movie details
such as trailers, synopsis, ratings, and format (2D/3D/IMAX).
Loyalty programs and membership benefits
like fee waivers, discounts on concessions, and reward points.
Time-saving and convenience
by avoiding manual ticket purchase lines.
Guaranteed seat availability
with reserved seating.
Access to special promotions and membership perks
e.g., fee-free tickets, concession discounts.
Seamless experience
combining ticket and snack ordering.
Flexibility to book anytime, anywhere
via app or website.
Enhanced movie discovery
through filtering by genre, language, ratings, and showtime.
Ability to share or gift tickets
to friends and companions.